Refunds will be issued via payment method, once items have been received and verified to be in as sold condition. Refund will be issued in full, minus order shipment fees. Return shipping is the responsibility of the purchaser, unless the refund is due to defective item and/or incorrect product shipped. All sales are final after order has been shipped. Returns will only be accepted for items determined to be defective and unmodified from condition in which it was shipped.
Please send any returns to:
1907 W. Union Hills Dr
Phoenix, AZ 85027
Orders will be shipped within 3-5 business days after order placement for in stock items. Pre-order/back order items will be shipped within 3-5 business days of the item being added to inventory. Orders with Grip Flutes will experience extended shipping times due to Grip Flutes being done per order. Shipments will be fulfilled thru USPS and a tracking number will be provided when the item is shipped. Optional shipping insurance covers up to $500. Any items that are shown as “delivered” will be the responsibility of the receiver.